Patient Focus and Public Involvement
Patient Focus and Public Involvement (PFPI) is a Scottish Government initiative
aimed at delivering:
A service where people are respected, treated as individuals and involved in their
A service where individuals, groups and communities are involved in improving the
quality of care, in influencing priorities and in planning services.
A service designed for and involving users.
National Services Scotland (NSS) is required to produce an Action Plan for PFPI
to which Health Protection Scotland has contributed.